Let's get you up and running. Here's the rundown.
Activate your device
Everything you need to know about activating your device is right here on this page. Once complete, move on to steps 2 through 5 below.
Still not sure where to begin? Dial 844-730-5912 to reach one of our activation specialists.
Activating your iPhone
Before activating your device, watch the activation video, then check below to make sure you've got everything you need.
Using an iPhone you already own?
If you brought your own compatible, unlocked iPhone, you’ll need a T-Mobile SIM Starter Kit, which contains a new SIM card and activation code.
iPhone activation - what you'll need:
Transferring service? Have your current phone number.You’ll need to know the existing phone number you wish to transfer to your new pay-in-advance plan.
Ready to activate your iPhone?
Note: If you purchased a phone or SIM card from 1-800-TMOBILE or T-Mobile.com, it will arrive activated with a Pay As You Go plan with 30 minutes of talk or 30 texts (or any combination of the two that adds up to 30).*
To start your service, simply slip your SIM card into your device. Be sure to add service to this account before your introductory minutes and texts run out.
Need more help?
For more information about installing your SIM card, making payments, porting in an existing number, or changing to a different plan, see the Complete Setup Guide.