Activating your prepaid phone can be done in just a few steps. But, if you’ve got some questions start by checking out our Activation FAQs.
A: You can find your 11-12 digit activation code in the activation booklet provided with your T-Mobile No Annual Contract phone. You’ll need this code to activate your phone online.
A: If you’ve lost or misplaced your activation code, call our activations line for assistance: 1-877-778-2107.
A: Yes, as long as the number you wish to transfer is eligible, you can transfer that number to your new phone. You can transfer your existing mobile number, your landline number, or your current T-Mobile number to your No Annual Contract plan during the activation process. You’ll need your phone number, along with your account number and the PIN or password to complete the transfer.
A: You’ll need a T-Mobile SIM Card Activation Kit, which contains a new SIM card and activation code.
A: It can take up to 2 hours for your account to be fully active. You will receive a text message on your No Annual Contract phone/device to confirm that it’s ready to use.
A: You will be able to select a rate plan when you activate your phone/device online.
Capable device required to reach 4G speeds; featured devices may not be 4G capable. Limited time offer; subject to change. Taxes and fees additional. Not all features available on all devices. Unlimited talk & text features for direct U.S. communications between 2 people. Pay-In-Advance Monthly Plans: Features available for 30 days; if sufficient balance, plans automatically renew at expiration. If balance is insufficient to renew for 120 days, account will be suspended for 30 days. If you have a balance, your plan will convert to Pay As You Go for 30 day increments with $3/mo. for 30 voice min./SMS messages. After your balance is depleted, your account is suspended. Pay As You Go: Service available for 30 days after activation/refill/conversion; then account is suspended. If you have a balance, your plan will resume for 30 days with 30 voice min. or SMS messages. After this 30-day period, your account is suspended. If funds available, additional minutes/messages @ $0.10/minute or message. Pay By The Day: Service available for 90 days (one year for $100 refills) after activation/refill. You will be charged for each day you use services. Daily rate charges apply when you send or receive any call or message, including calls to voicemail and other calling features. Plan options with data are charged the daily rate when any data usage occurs, including background data connections or automatic data syncing by applications or features. The daily rate for each plan option will be deducted each time you sign up for service in a day. Day is 12:00 a.m. to 11:59 p.m., based on time zone associated with your phone number. If call spans multiple days (e.g., from 11:58 p.m. to 12:05 a.m.), you may be charged the daily rate for each day. Plan Changes or Renewals: When you switch between plans or renew a monthly plan, features or credits associated with your prior plan will no longer be available, and you are not able to switch back to some plans. Some plans will not allow early renewal. General Terms: $15 SIM starter kit may be required. Sufficient balance required to use service. Domestic use only; additional charges apply for international use. Partial kilobytes rounded up. Data roaming only available for the $50, $60, $70 & $80 monthly plan options. Roaming and on-network data allotments differ: 1 GB full-speed plans include 10 MB roaming; 3 GB and Unlimited 4G full-speed plans, and 5 GB Smartphone Mobile HotSpot feature, include 50 MB roaming; 5 GB full-speed plan includes 100 MB roaming. Some plans include specified data speeds. Where indicated, full speeds available up to data allotment; then slowed to up to 2G speeds for balance of service period. Device and screen images simulated. Coverage not available everywhere. Network Management: Data traffic of postpaid plans with limited high-speed data allotments greater than 2GB will be prioritized over other currently offered plans during periods of congestion. Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. Google, Google Maps and Android are trademarks of Google, Inc. Samsung and Galaxy S are trademarks of Samsung Electronics America, Inc. and/or its related entities.