Activating your prepaid phone can be done in just a few steps. But, if you’ve got some questions start by checking out our Activation FAQs.
A: You can find your 11-12 digit activation code in the activation booklet provided with your T-Mobile No Annual Contract phone. You’ll need this code to activate your phone online.
A: If you’ve lost or misplaced your activation code, call our activations line for assistance: 1-877-778-2107.
A: Yes, as long as the number you wish to transfer is eligible, you can transfer that number to your new phone. You can transfer your existing mobile number, your landline number, or your current T-Mobile number to your No Annual Contract plan during the activation process. You’ll need your phone number, along with your account number and the PIN or password to complete the transfer.
A: You’ll need a T-Mobile SIM Card Activation Kit, which contains a new SIM card and activation code.
A: It can take up to 2 hours for your account to be fully active. You will receive a text message on your No Annual Contract phone/device to confirm that it’s ready to use.
A: You will be able to select a rate plan when you activate your phone/device online.